Job Details
| Region: | 18 |
| School District/Employer: | Marfa ISD |
| District Category/Employer: | , |
| Position: | , |
| Assignment Level: |
Area
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| Job Title: | Instructional Technology Support Technician |
| School: | Marfa ISD |
| Campus Description: | |
| Date Posted: | 9/24/2026 |
| Deadline: | Until Filled |
| Openings: | 1 |
| Commitment: | Full Time |
| Description/Notes: | Executes tactical, on-site hardware lifecycle maintenance, zero-touch endpoint provisioning, and user-facing technical support for student-facing technological assets directly involved in instructional delivery and student learning. Responsible for endpoint telemetry verification, mobile device management (MDM) client integrity, component-level break-fix execution, and secure testing environment compliance under the administrative oversight of the Technology Director. Core Operational Responsibilities & Technical Parameters: • Cloud MDM Fleet Provisioning & Policy Enforced Enrollment: Executes automated zero-touch or manual enterprise enrollment, configuration profiles, organizational unit (OU) structural policies, and granular security updates for student endpoints via cloud-based Mobile Device Management architectures (Google Admin/MDM consoles). • State Assessment Secure Kiosk & Lockdown Management: Configures, validates, and stages student endpoints for high-stakes state standardized testing windows (e.g., STAAR), ensuring secure browser lockdown enforcement, kiosk mode verification, and telemetry readiness across all assessment hardware. • Component-Level Hardware Diagnostics & Physical Remediation: Performs diagnostic evaluations and hardware-level repairs on student endpoints and classroom learning assets, executing authorized sub-assembly swaps, screen/digitizer assemblies, keyboard chassis integration, and bare-metal OS reimaging. • Instructional AV & Classroom Peripheral Telemetry: Provides on-site troubleshooting, EDID calibration, and physical maintenance for digital instructional hardware tied to classroom delivery, including interactive flat-panel displays, student workstations, and integrated audio-visual matrix peripherals. • Deployment Logistics & Asset Inventory Reconciliation: Manages physical staging logistics, bulk unboxing workflows, physical asset tagging, database reconciliation, and deployment cycles for student-facing hardware and mobile charging infrastructure. • Tier-1 Incident Triage & Enterprise Isolation: Serves as the frontline physical point of contact for end-user incident tickets, executing initial triage and physical troubleshooting while strictly isolating backend enterprise architecture—such as core network switches, VLAN routing, firewall security policies, hypervisors, and server virtualization arrays—exclusively for administration by the Technology Director. • Directory Services Identity Management & Rostering: Assists in troubleshooting client-side identity provisioning, single-sign-on (SSO) credential access, Active Directory/Google Workspace synchronization, and student application rostering for authorized digital learning platforms. • Hardware Lifecycle & RMA Supply Chain Administration: Manages local replacement parts inventory metrics, tracks component stock thresholds, executes manufacturer return merchandise authorization (RMA) workflows, and coordinates third-party depot repair logistics. • Classroom Peripheral Physical Upkeep & Cabling: Performs physical inspections, structured cable management remediation, and functional verification of student-facing classroom technologies, document cameras, and interactive board hardware. • Loaner Pool Fleet Management & Rapid Staging: Maintains, configures, and stages temporary student loaner endpoints, managing rapid-turnaround check-in/check-out cycles to minimize instructional downtime during primary device servicing. • Identity Onboarding & Credential Staging: Executes bulk student profile initialization, account provisioning, and security credential staging for incoming cohorts at term boundaries. • Endpoint Security & Web-Filtering Compliance Telemetry: Performs localized endpoint audits to ensure client-side web-filtering agents, security extension policies, and telemetry reporting frameworks remain active, uncompromised, and communicating with the gateway on student-facing hardware. • Classroom Hardware Sanitization & Physical Upkeep: Executes physical maintenance, cleaning protocols, and structured cable management across student device storage arrays, labs, and instructional environments. |
| Qualifications: | |
| Salary Range: | $43,350 - $55,575 |
| Benefits: | |
| How To Apply: | Visit www.marfaisd.com/Our district and select Employment @ Marfa ISD |
Contact Person:
| Name: | Griselda Hinojos |
| Email: | gghinojos@marfaisd.com |
| Address: | P.O. Box T |
| City: | Marfa |
| State: | TX |
| Zip: | 79843-0579 |
| Phone: | (432) 729-5500 |
| Fax: | (432) 729-4310 |