Job Details
| Region: | 8 |
| School District/Employer: | ESC Region 8 |
| District Category/Employer: | Education Service Center, |
| Position: | Specialist, |
| Assignment Level: |
Area
|
| Job Title: | Technology Support Specialist |
| School: | Region 8 ESC |
| Campus Description: | |
| Date Posted: | 5/7/2025 |
| Deadline: | 2025-05-21 |
| Openings: | 1 |
| Commitment: | Full Time |
| Description/Notes: | CENTER RESPONSIBILITIES Process all personal timekeeping, travel reporting and other paperwork in a timely manner. Maintain professional attire and grooming appropriate for specific job position. Demonstrate punctual and regular attendance on the job. Report for work ready to perform responsibilities. Support the mission, goals, and objectives of the ESC. Uphold and adheres to safety rules and policies of the ESC. Perform professional responsibilities as required by ESC policies, processes, and procedures. Meet proficiency levels of required technology skills as outlined by supervisor. Incorporate appropriate technology in daily work and exhibits continual growth in technologies as outlined by supervisor. Exhibit professionalism in all situations at the ESC. Other duties as assigned by the Director of Technology Services DEPARTMENT RESPONSIBILITIES Ability to handle and complete multiple projects simultaneously and by a deadline. Demonstrate positive attitude with excellent interpersonal and customer service skills. Be willing to work as a member of a team but also independently. Ability to handle constructive criticism in a positive manner. Keep Director of Technology Services advised of all pertinent department business and projects. Attend all departmental staffmeetings and general staff meetings. POSITION RESPONSIBILITIES Provide daily A/V support for ESC events held in conference rooms, conference centers, and computer labs. Maintain hardware and software of labs and presentation stations. Assist individual employees with hardware and software needs as requested through ESC ticket system. Maintain equipment inventory and department storage. Assist with maintenance and troubleshooting core network functions of the ESC including Active Directory administration, DNS, DHCP, switch configurations, wireless support Provide technical assistance with videoconferencing including scheduling and recording requested events. Update help desk tickets regularly. TERMS OF EMPLOYMENT Special aasignments as assigned by Director of Technology Services and/or Executive Director Up to 226 working days. This is an at-will employment position. In the event of an economic slump, a reduction-in-force may be necessary. Employees will be notified in writing. |
| Qualifications: | QUALIFICATIONS Bachelor’s degree or Associates degree + networking and/or hardware industry certifications such as Microsoft, CompTIA A+/N+, or similar Experience providing end-user technical support including hardware and software deployment, troubleshooting, and onboarding new users. Experience in working with multiple clients and supervisors Recommended by ESC Executive Director Any acceptable variations of the above as approved by the board of directors CENTER RESPONSIBILITIES Process all personal timekeeping, travel reporting and other paperwork in a timely manner. Maintain professional attire and grooming appropriate for specific job position. Demonstrate punctual and regular attendance on the job. Report for work ready to perform responsibilities. Support the mission, goals, and objectives of the ESC. Uphold and adheres to safety rules and policies of the ESC. Perform professional responsibilities as required by ESC policies, processes, and procedures. Meet proficiency levels of required technology skills as outlined by supervisor. Incorporate appropriate technology in daily work and exhibits continual growth in technologies as outlined by supervisor. Exhibit professionalism in all situations at the ESC. Other duties as assigned by the Director of Technology Services |
| Salary Range: | STARTING: $78,657. |
| Benefits: | |
| How To Apply: | https://esc8.schoolspring.com |
Contact Person:
| Name: | Michele Leach |
| Email: | mleach@reg8.net |
| Address: | P.O. Box 1894 |
| City: | Mount Pleasant |
| State: | TX |
| Zip: | 75456-1894 |
| Phone: | (903) 572-8551 |
| Fax: | (903) 575-2609 |