Job Details
| Region: | 10 |
| School District/Employer: | Plano ISD |
| District Category/Employer: | Central Office, |
| Position: | , |
| Assignment Level: |
Area
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| Job Title: | Endpoint Systems Engineer |
| School: | Technology Services |
| Campus Description: | Technology Services |
| Date Posted: | 11/8/2024 |
| Deadline: | Until Filled |
| Openings: | 1 |
| Commitment: | Full Time |
| Description/Notes: | MAJOR RESPONSIBILITITES AND DUTIES: Lead the evaluation, selection, and adoption of new mobile technologies, services, and tools to enhance system performance, user experience, and cost-effectiveness. Design, configure, deploy, and manage Apple devices, including iPads, MacBooks, and AppleTV. Implement and manage MDM solutions to ensure proper device security, updates, and monitoring. Perform baseline image creation and customization of Windows operating system images. Support application packing, deployments, documentation, and release control. Implement and manage endpoint security measures, ensuring compliance with industry standards and district policies. Collaborate with vendors and cross-functional teams to address technical issues and implement new initiatives in accordance with strategic plans. Work within the change management process to coordinate the release of new software packages, applications, and system updates. Maintain up-to-date documentation, including diagrams, on all desktop and mobile device environments, including configurations, integrations, components, policies, and processes. Be customer service oriented and maintain a professional approach regarding all district matters. Be adaptable and flexible in acceptance of changes in techniques and procedures. Perform R&D and remain knowledgeable of emerging trends in technology and keep abreast of innovative practices. Attain and keep current, relevant technology certifications. Perform special projects, after-hours support and upgrades, and other duties as assigned. |
| Qualifications: | Education/Certification: Bachelor's Degree in a technical field or equivalent experience Relevant technical certifications preferred Special Knowledge/Skills: Extensive knowledge and experience with mobile device management (MDM) solutions supporting iOS, iPadOS, and MacOS, preferably Jamf Knowledge and experience implementing and supporting Apple School Manager and Apple Classroom Knowledge and experience managing Windows OS utilizing tools such as Microsoft Intune/SCCM Knowledge and experience supporting Entra ID, Active Directory, and Group Policies Proficient with scripting languages such as Bash, Powershell, Python Excellent organizational, communication, and interpersonal skills Ability to manage multiple priorities effectively Ability to develop and maintain effective working relationships Experience: Five years of experience with desktop and mobile device policies and configurations Five years of experience managing Apple OS-based devices and applications Five years of experience managing Windows-based computers and applications Previous experience in a K-12 education technology environment a plus |
| Salary Range: | Minimum Salary: $62,522.90 / Days: 226 |
| Benefits: | |
| How To Apply: | Please complete an online application with Plano ISD and send letter of interest and resume to itjobs@pisd.edu https://oea.pisd.edu/submission/EntryPointHomeAction.do |
Contact Person:
| Name: | Gerri Elsing |
| Email: | gerri.elsing@pisd.edu |
| Address: | 2700 West 15th Street |
| City: | Plano |
| State: | TX |
| Zip: | 75075 |
| Phone: | (469) 752-8219 |
| Fax: | (469) 752-8068 |